Welcome to our website. By accessing and using this website, you agree to be bound by the following terms of use. Please read these terms carefully. If you do not agree with any of these terms, please do not use this website.

1. Use of the Website

1.1. You agree to use our website only for lawful purposes and in accordance with all applicable laws and regulations.

1.2. You may not use this website for any illegal or harmful activities, including but not limited to, attempting unauthorized access to our systems or using this website to transmit or distribute viruses or other malicious software.

2. Intellectual Property

2.1. All content, designs, logos, images, and other materials on this website are the property of us or our suppliers and are protected by intellectual property laws.

2.2. You are not authorized to use, copy, or distribute any content from this website without our written permission.

3. Privacy

3.1. We respect the privacy of our users. Please review our Privacy Policy for more information on how we collect and use personal data.

4. Purchases and Payments

4.1. All purchases made through this website are subject to our Terms of Sale. Please review the Terms of Sale carefully before making a purchase.

4.2. You are responsible for providing accurate and complete information for your purchase. We are not liable for any inaccuracies or errors in the information you provide.

5. Limitation of Liability

5.1. We strive to provide accurate and up-to-date information on our website. However, we make no warranties regarding the accuracy, completeness, or timeliness of the information provided.

5.2. We are not liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use this website.

6. Changes

6.1. We reserve the right to update these terms of use at any time. Changes will be effective upon posting on the website.

6.2. It is recommended that you review these terms regularly to stay informed of any changes.

7. Contact Us

7.1. If you have any questions or concerns about these terms of use, please contact us:

– Email: minimaldigi.suport@gmail.com

Return Policy

Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video.

The products need to be returned to minimaldigi if our Dispute Team asks for a return in Disputes.

Orders not Received.

a. If you do not receive the package, a non-delivery certification issued by the local post office with an official seal is necessary.

b. Tracking information alert. The tracking information shows Alert, the reasons are listed as below:

a) Incorrect/insufficient address.

b) No such number.

c) Unknown recipient.

d) Refused.

e) Do not pick up in time.

f) No safe delivery location.

g) Uncleared customs.

h) Others.

Notes:

a. The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, you need to pick up the package by yourself. Otherwise, the product will be returned to us, our logistics company. During the return, minimaldigi takes no responsibility if products have been lost.

Notes:

Sometimes, the order had arrived at the nearest post office to the buyer and make it pending because of insufficient address, package unclaimed, no such number, etc. It will be much more convenient for clients to contact local post office or go to the post office for delivery.

Sometimes, local tracking numbers may show a sign for delivery, but the end customer claims that the package has not been received. In such cases, minimaldigi will spare no effort to verify the real situation, which could be a long process (1-2 months), but there is no guarantee that of a positive result.

Contact Us

If you have any questions about this Return Policy, You can contact us:

• By email: minimaldigi.suport@gmail.com